"100 years of combined experience in the automotive industry"
Certified Technicians Available
All Makes & Models - Foreign & Domestic
Fast, Friendly Service
Locally Owned & Operated
November 26, 2023
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Tuffy Tire & Auto Service Whitehall
4744 E. Main Street
Whitehall, Ohio 43213
614-864-5215
http://www.tuffywhitehall.com
May 5, 2024
Don't love winter weather? Here's a list of four things you need to keep a watch on during the winter months. Let's start with coolant levels. Coolant is as important in cold weather as it is in hot weather. Think of the term "anti-freeze." Your coolant needs to be adjusted for climate and temp... More
April 28, 2024
It's happened to all of us. We're driving down a highway at night and over a crest appears a car with its high beams blazing. You are momentarily blinded, hoping the other driver will switch them to their low beam setting and restore your vision. Not only do we not appreciate being blinded, fac... More
April 21, 2024
On a hot day, you want your vehicle's air conditioning to work. When the air blowing out of your vents isn't cold, it's easy to think, "I'll just take it by the shop and have them top off my refrigerant." But while some people think air conditioning is that simple, it's actually not. If your ref... More
